Terms and Conditions
As a condition of using our services and platforms (including website and mobile applications), you agree to comply with and be subject to all of the following terms and conditions of use.
When placing an order with Liquoroo via the website, via phone or mobile applications, you confirm that all the details that you have provided in completing the order and offer to purchase the liquor are true and correct. It is a condition of purchase that you verify that you are 18 years of age or over. If you do not confirm that you are 18 years or over, you might be rejected of our service and not get refuned.
Address for delivery
You agree that the address to which we may deliver is the address you gave for delivery as part of your order or any other address we may subsequently agree to accept as the delivery address. We will not deliver unless all requested delivery details are given when you place your order.
It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. You agree that we may rely on any person who is at the address you gave for delivery, and who takes receipt of your ordered products, as being authorised for that purpose. We will not deliver your order if we consider any delivery circumstances may be unsuitable for any reason, including because any likely recipient of the ordered products appears to our delivery personnel to be under the influence of alcohol or drugs, under the age of 18 years or acting for or on behalf of a person who we consider may be unsuitable for any reason (including because they may be under 18 years). We may not deliver your order if any of our requests for verification (such as proof of identity or age) are not met.
We will endeavour to deliver within the times nominated and paid for by you at the time of your order. You accept the risk that occasionally, due to circumstances which we have not foreseen, delivery times may be longer than times nominated and paid for by you.
We may cancel your order before delivery in whole or in part. We may do this even if we have received payment from you or sent you a tax invoice. Any such cancellation shall be made by giving you a reasonable cancellation notice as we are able to provide via any of the contact details we have for you. The circumstances in which we may cancel your order are if: any of the ordered products are not available; there was any error in the description of any ordered products or their price as advertised by us; your order is in breach of these or any other relevant terms and conditions or is contrary to a person's rights or to any law; or these terms and conditions (for example under "Delivery pre-conditions" above) provide that we may not deliver your order.
You agree that you cannot change or cancel an order after it has been placed. If you wish to change or cancel your order please contact our Customer Service Team as soon as possible via our website or mobile applications. If we agree to you changing or cancelling your order after it has been placed, we may do so via refund to the credit card or other refundable payment method that was used to purchase the products and to you agree to pay an amount we request on account of our reasonable costs of processing the change or cancellation. We do not refund products that have been delivered and accepted.
We may record all details of and incidental to deliveries. Our records may include details of the forms of verification referred to above and taking a photograph. We will only use and disclose such records for reasonable purposes, which may include proof of delivery, administration, complying with record keeping requirements under liquor licensing laws and law enforcement.
Changes to Terms and Conditions (including delivery charges)
Liquoroo's terms and conditions, including these and the terms and conditions at may change or be suspended or terminated from time to time. These changes may relate, amongst other things, to our delivery charges. Continuing to use any Liquoroo's facilities, including using or ordering from Liquoroo.com.au and Mobile Applications will be deemed acceptance of the amended terms and conditions.
The materials (including all software) and services at this site are provided "as is" without warranties of any kind including warranties or merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Liquoroo's obligations with respect to its products and services are governed solely by the agreements under which they are provided and nothing on this Site should be construed to alter such agreements. LIQUOROO further does not warrant the accuracy and completeness of the materials, information or services at this Site. LIQUOROO may make changes to the materials and services at this Site, or to the products and services described in them, at any time without notice. The materials and services at this Site may be out of date, and Liquoroo makes no commitment to update the materials and services at this Site. Information published at this Site may refer to products, programs or services that are not available in your country.
Without excluding, restricting or modifying the rights and remedies to which you may be entitled under these consumer guarantees provisions of the Australian Consumer Law or our liabilities under those provisions: you acknowledge that our sites (including this website and all mobile applications) ("Sites") are provided "as is" and that we do not make any warranty or representation as to the suitability of the Sites, anything (including content and websites) to or from which the Sites are linked or any product for any purpose; the content of the Sites and all content to or from which the Sites are linked do not constitute advice and should not be relied on in making, or refraining from making, any decision; we exclude all other implied terms and warranties, whether statutory or otherwise, relating to the Sites, the subject matter of our agreement with you and all content to or from which the Sites are linked; we will not be liable to you for indirect and consequential loss arising from or connected to our agreement with you in contract, tort, under any statute or otherwise (including, without limitation, for loss of revenue, loss of profits, failure to realise expected profits or savings, loss or corruption of data and any other commercial or economic loss of any kind) unless such loss arises as a result of our own negligence or wilful misconduct; and where we refund you the amount of your order as provided in your agreement with us (less any amount you have agreed we may deduct, for example under the "Delivery returns/non-collection" or "Cancellations" sections in our delivery terms and conditions) you agree such refund is the total amount of our liability to you for all circumstances relating to the refund.
Give $10 Get $10
All registered Liquoroo customer has their own unique referral code to share with family and friends. There is no limit of referral times with your unique code, however the $10 promotion discount may only apply one time with one new referred user. Which means if you have a friend named Jack who just registered our App and he used your refer code, he can’t use his other friend’s refer code again. But, you can always refer to more new friends who do not have our App yet. A successful first order means no refund or return. After the shared code been successfully applied by the referee, referer will receive their $10 for next purchase.
The loyalty points collected expires in 365 days since the points reward dates. The maximum amount loyalty points can be earned per order is 10,000. Customer can pay 100% of their cart value with loyalty points if they have sufficient points. The loyalty points can be use with other promotion offers.
Our gift card code is not redeemable for cash. A person who is redeeming a gift card needs to register in our system to pass the age verification. If proof of age cannot be provided, Liquoroo reserves the right to refuse redemption until further verification approved.
*Liquoroo reserves the right of final interpretation for the content here in above and the right to terminate or change the referral, reward, and gift card programme at its sole discretion.